There are times in your life where it seems that the world is against you. You may be on your way to fulfilling a dream job overseas, but your DataFlow verification came out Unable to Verify, or worse, Negative. Most people would feel that this is a “major, major” setback; to quote a Filipino beauty queen. Don’t despair, though, as all is not lost.

What does it mean when my report says Unable To Verify?

It simply means that our verification associates were not able to confirm the details of your document from the source. The source is the entity who created the document in the first place. If they can’t confirm all the details of the document, it is labeled as Unable To Verify. Take for example a recent case. Ms. X submitted her Certificate of Employment but the hospital who issued the document could not verify the authenticity of it. What happened was that the hospital’s records perished in a big fire. As a result, they are not able to confirm Ms. X’s employment records with them. She may have been employed there, but without concrete proof, the result is a document that we are unable to verify.

What is Negative Verification?

Negative verification means that the issuing authority, or the source, has contradicted all or parts of your document details. It may also mean a license submitted to us for our verification has expired. Please note that it would be in your best interest to submit a license with at least a six-month validity. If your license is about to expire, please don’t chance it.

Negative verification

Sometimes, Issuing Authorities (the source of the document applicants submit) responds negatively on the authenticity of the document. Let’s say Mr. Y has submitted a license document to practice medicine. We reached out to the Issuing Authority and the authorized contact said that there is no license that was issued to a Mr. Y. They also said it in writing. That means that we found the document to be of a negative provenance.

You can file an appeal or lodge a new case

unable verify negative dataflow
There’s light at the end of the tunnel.

With DataFlow, we see both sides of the coin. We know that in some cases, a further investigation is merited. Do not hesitate to file an appeals case should you feel that there is a reason to dispute your PSV Report. You can also get a new DataFlow PSV Report. Or you can upload different and/or additional documents like Transcripts of Records, Pay Slips, etc. You can get a lot of benefits if you do the verification via TrueProfile.io. One of which is that you will own your report and you will have the freedom to transfer it to the regulator of your choice.