With employers around the world adapting to remote working as a result of COVID-19, it is vital to consider how you can keep hiring and growing your business remotely, too.
In fact, there are numerous benefits to conducting remote interviews, including scheduling simplification, time efficiencies and cost savings related to travel. However, if you don’t have a remote hiring process in place, you can quickly create a poor experience for both yourself and the interviewee. So, in this article, we’ve set out our top tips for conducting successful interviews from home.
Interview By Video
We strongly recommend that you set up as many of the interviews as video calls, rather than by phone. This is because video interviews provide the candidate with a better image of your company, and you can get to know the candidate through their body language and facial expressions more easily.
To do this, make sure you have the appropriate video interviewing capability, such as Microsoft Teams or Zoom. Each platform has its own benefits, but consider efficiency and the candidate’s experience, too.
Remember to prepare and check the platform in advance, to avoid any connection issues, which can create a poor interview experience for the candidate.
Tips For The Interviewer
1. Interviewers should always dress professionally for video interviews.
2. The interviewers should be experienced or represent the company well. As the candidate cannot see the working environment, the interviewer needs to be able to sell the company to the candidate even more than normal.
3. Make sure the position of the camera is centred and at eye-level, not too close or too far from the screen or at an unflattering angle.
4. Allow a few minutes for a “Hello, how are you? How are you coping with lockdown?” conversation. This will help to break the ice, particularly as candidates may feel more nervous if they haven’t done a video interview before.
5. Be open and honest with the candidate about timelines and onboarding. Acknowledge that you appreciate this is an anxious time to be looking for a job.
6. And last, but by no means least…be positive!
Ensure A Good Company Culture Fit
When hiring new employees remotely, it is even more important to ensure they are a good fit with your company and its culture, as this becomes more difficult to establish online. To really get a feel for their motivations, values and behaviour, ask competency-based questions (ie. Tell me a time when you…), rather than purely technical questions to test whether they can perform to your expectations of the role. These types of questions reveal a lot more information about what the interviewee is like as a person and you can tailor them to your company’s values.
Keeping the candidate’s experience in mind, it is also helpful to talk about your company’s working environment, and more than you usually would, as this is something they cannot see or experience and so it is up to you to ensure they have a good idea of this.
Start with Sourcing
If you’re not at the interview stage yet and are still trying to source quality, verified candidates to help grow your business, talk to us about TrueProfile.io Recruiting.